Recruit Research Hub Pricing Partners (UXR Flex Stack) Roadmap GDPR. So if you were looking for more details on analyzing interview data. A: There are a few reasons. –Foreword– I was just looking at YouTube in a brave attempt to keep in touch with popular music, and I found the musician Macklemore doing a hip-hop celebration of the thrift store. I've interviewed people as part of the recruiting process and a bunch as they walked out the door. “Stories are where the richest insights lie, and your objective is to get to this point in every interview.”, “Nip Distractions in the Bud Tactically, make sure that you are not distracted when you arrive. People tend to “wing it” and without good interviewing skills, insights may be inaccurate or reveal nothing new, suggesting the wrong design or business responses. If you're entering the world of user testing, I suggest first reading Rocket Surgery Made Easy by Steve Krug. Everyone can ask questions, right? Surprisingly, this book is not only a useful guide on how to interview users but also on how to talk to people in your life when you really want to make it about them, not you. --Allan Chochinov, Editor in Chief, Core77 Steve's book is based on his extensive expertise with qualitative ethnography, and is … Very digestible and surprisingly short(er) than what I was expecting, but length in no way is a similar reflection of the content. Interviewing users is undeniably one of the most valuable and… Interviewing Users: Uncovering Compelling Insights by Steve Portigal on Vimeo Unfortunately, that's not the case. Steve’s book is based on his extensive expertise with qualitative ethnography, and is a must-read for students of design research. Interviewing is a foundational user research tool that people assume they already possess. A must-read for both novice and experienced interviewers. Read Free Interviewing Users How To Uncover Compelling Insights Kindle Edition Steve Portigal have. Not for practitioners, too basic. Interviewing users is undeniably one of the most valuable and commonly used user research tools. Spend a day observing the actions of an admired leader and you're likely to see an immensely curious individual engaged much more with people than she is with tasks, and undoubtedly one who's listening a lot more than she is talking. I chose this book having met Steve Portigal at UX Hong Kong a few years back. As someone who’s been in the trenches for decades now running his own successful consultancy, Steve has done a great deal of both ‘interviewing users’ and ‘talking to companies about ethnography.’ You'll move from simply gathering data to uncovering powerful insights about people. --Allan Chochinov, Editor in Chief, Core77 Steve's book is based on his extensive expertise with qualitative ethnography, and is … 2 min read. Steve Portigal's fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that's as inspiring as it is instructive. To see what your friends thought of this book, Interviewing Users: How to Uncover Compelling Insights, Amazing book about user research. Interviewing Users: Uncovering Compelling Insights by Steve … Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. Wonderful book chock full of practical strategies and helpful tips that only can come from someone with a ton of experience during this type of research. New York: Rosenfeld Media. … Interviewing Users : Interviewing is a foundational user research tool that people assume they already possess. So, when I heard Steve was writing a book on the art and craft of design research, I immediately ordered a copy. Steve Portigal's fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that's as inspiring as it is instructive. Why should business people be interviewing their users? Jon Kolko VP, Design, MyEdu & Director, Austin Center for Design. If you like books and love to build cool products, we may be looking for you. Tweet .. ‍. This is a good review of key components of a qualitative research study. Interviewing is a foundational user research tool that people assume they already possess. His book compiles the insights he has gained from decades of conducting ethnographic research into a highly accessible, informative, and thought-provoking guide. 2013. Steve Portigal is a true user research pioneer. So when researchers Maish Nichani and Steve Portigal got together to talk, we were delighted to listen in. I see people who are less experienced trying too hard to direct their interviewees: “So, would you say that you live a hectic lifestyle?” “Is your network … This is one of those books you’ll go back to, again and again.”, Jared Spool, Principal at User Interface Engineering, “Steve Portigal’s fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that’s as inspiring as it is instructive.”. Steve Portigal is a principal at Portigal Consulting and an author of the book Interviewing Users (Rosenfeld Media, 2013). In the following two-part series, Maish and Steve take turns discussing some of … Steve Portigal is an experienced user researcher who helps companies to think and act strategically when innovating with user insights. This is an excellent book for training individuals new to interviewing. Allan Chochinov Editor in Chief, Core77 Portigal’s common-sense guide to interviewing is an excellent primer on methods and techniques. The examples are plenty. Portigal lays out a general framework for interviewing, and discusses planning, conducting, documenting, evaluating, and reporting the interview. We’d love your help. Portigal Consulting founder Steve Portigal speaks at corporate events and conferences. It's practical, it's full of examples, it contains short stories from the field, it also contains opinions from other researches and ... it's short :). I really enjoyed narrative. In his book Interviewing Users, Steve Portigal mentions how he is often asked about surprising things ever learned during fieldwork, and how he always struggles to answer. Book by Steve Portigal. Yet sometimes we forget that it's a skill we need to learn, because: It's based on skills we think we have (talking or even listening) It's not taught or reflected on. Portigal agreed to answer a few questions for us, and we think you’ll find his answers helpful and enlightening. Q: Your book is about interviewing users. This was jam packed with fantastic learnings and advice that I'm thrilled to take with me in the field! It's a concise, foundational tool for anyone interested in conducting user research for an organization. Overview. Interviewing Users: How to Uncover Compelling Insights by Steve Portigal at AbeBooks.co.uk - ISBN 10: 193382011X - ISBN 13: 9781933820118 - Rosenfeld Media - 2013 - Softcover Interviewing Users Portigal Click to edit Master title style Portigal Consulting www.portigal.com @steveportigal steve@portigal.com +1-415-894-2001 Thank you! Would HIGHLY recommend. Unfortunately, that's not the case. Unfortunately, that's not the case. I read Steve's book several years ago and it changed how my Product Mgt group conducted contextual interviews. Interviews are a qualitative research method. Portigal puts a lot of emphasis on interviewing users, and on doing it the right way. They may seem straightforward, but skillfully talking to people requires deliberate practice and fine-tuning over time. Unfortunately, that's not the case. Transforms questions-we-want-answers-to into questions-we-will-ask They’re a type of interview where you prepare a set of topics you want to cover (recorded in your discussion guide), but where you can change the order of questions depending on how the … We will explore: • Importance of rapport-building and listening • Techniques • Review different types of questions • Why you need to have a range of question types • What type of participants to recruit and how to find them ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨ ). After reading “Interviewing Users” I wanted to share my impressions and thoughts. Yet sometimes we forget that in order to gain … Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. To that end, I recently sat down with Steve Portigal to talk about his book Interviewing Users. Interviewing Users : Interviewing is a foundational user research tool that people assume they already possess. Despite the title this book cover much more than just interviewing users, I could say it's a perfect primer on user research as a whole because it does cover the fundamentals, the why's, the contexts and the afters (the final chapter on instilling research culture in companies was a great surprise of a book that did so well on everything else also covering the mote corporative and political side of Design). This is in part because of bland curiosity — letting go of all the preconceived expectations and beliefs you might have, and embrace every interview with an open mind. Interviewing is a foundational user research tool that people assume they already possess. Interviewing Users ‹#› Portigal Click to edit Master title style Problem Framing/Research Practices 5. He teaches the importance of learning how to interview users correctly, rather than just “winging it,” in order to get accurate answers to the right questions. Allan Chochinov Editor in Chief, Core77 Portigal’s common-sense guide to interviewing is an excellent primer on methods and techniques. Posted on November 24, 2014 by Steve Portigal . Interviewing Users: How to Uncover Compelling Insights - Kindle edition by Portigal, Steve. by Steve Krug. This is for the serious user researchers that want to define their craft. Unfortunately, that's not the case. Interviewing users is undeniably one of the most valuable and commonly used user research tools. Interviewing Users: How to Uncover Compelling Insights | Steve Portigal | ISBN: 9781933820118 | Kostenloser Versand für alle Bücher mit Versand und Verkauf duch Amazon. May 2nd 2013 I really enjoyed this book. This is my Foreword for a new book on ethnographic method from Steve Portigal, Interviewing Users. Read "Interviewing Users How to Uncover Compelling Insights" by Steve Portigal available from Rakuten Kobo. I'm currently using this book in a qualitative methods course I'm co-teaching for graduate students in design. Steve Portigal's fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that's as inspiring as it is instructive. If you're entering the world of user testing, I suggest first Interviewing is a foundational user research tool that people assume they already possess. As Steve Portigal, author of the book Interviewing Users says,“To learn something new requires interviewing, not just chatting.” Semi-structured interviews lie between the two extremes. You eventually pick the one with This is my Foreword for a new book on ethnographic method from Steve Portigal, Interviewing Users. Steve Portigal What common mistakes do people make when interviewing users, and how can you avoid them? --Allan Chochinov, Editor in Chief, Core77 Steve's book is based on his extensive expertise with qualitative ethnography, and is a must-read for students of design research. Portigal Consulting founder Steve Portigal speaks at corporate events and conferences. You'll move from simply gathering data to uncovering powerful insights about. His articles on culture, design, innovation and interviewing users have been published in Interactions , Core77 , Ambidextrous and Johnny Holland . 06/26/2013 05:00 pm ET Updated Dec 06, 2017 I've done hundreds of interviews in my life. There are no discussion topics on this book yet. Recommended Designing for … Steve Portigal, a fixture on the design research scene and founder of Portigal Consulting, has written a new book titled Interviewing Users. Share; Say you’ve narrowed your search down to the top two This is a fantastic introduction to conducting user interviews, it's very light, easy to read, has good examples to illustrate all points that Portigal is making. There is only a short chapter on the data analysis and how to make sure your organisation appreciates this type of work. Definitely keeping it on my recommendation list to fellow designers / researchers. Everyone can ask questions, right? This site features a massive library hosting over 50,000 free eBooks in Super quick read about practical tips for conducting product user interviews. Steve Portigal helps companies think and act strategically when innovating with user insights. You'll move from simply gathering data to uncovering powerful insights about people. Over the past 15 years, he’s helped all kinds of clients discover new insights about their customers, and his work has informed the product development of music gear, wine packaging, video conferencing systems, corporate intranets, and … rosenfeldmedia.com/books/interviewing-users/ Interviewing Users 3 Portigal We help companies discover and act on new insights about their customers and themselves Portigal 4. What can interviews tell us? The images are hilarious. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. Editor’s Note: This post for May’s Special Edition on ‘Talking to Companies about ethnography’ comes from Steve Portigal who has a new book out this month titled Interviewing Users. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. His articles on culture, design, innovation and interviewing users have been published in Interactions, Core77, Ambidextrous and Johnny Holland. What UX Researchers Can Learn from "Interviewing Users" by Steve Portigal (And How to Apply It to Remote Research) “Interviewing Users” has in-depth advice for in-person interviews. Steve Portigal Author of Interviewing Users, Founder of Portigal Consulting View Full Profile. David Klose. Released in 2013, Interviewing Users has quickly become a classic, recommended for anyone who should be talking to users. Steve is the Principal at Portigal Consulting LLC – a consultancy that helps companies discover and act on new insights about their customers and themselves. Fundamental principles and techniques in qualitative research interviewing, interwoven with anecdotes from the author and other established researchers. You can literally eat, drink and sleep with eBooks if you visit the Project Gutenberg website. Samantha McLaren. Actions. I thought the experience he offers is right in line with what I've been learning. Refresh and try again. Steve Portigal is among the best-known user experience researchers. I've interviewed real-life rock stars on this site and probably 100 people for my books. ". Take care of your food, drink, and restroom needs in advance.”, http://rosenfeldmedia.com/books/interviewing-users/, Readers' Most Anticipated Books of December. Download (mp3: 9.9MB, 43:01) Steve Portigal talks to Gerry Gaffney about conducting interviews for user research. Steve Portigal has made a living mastering the art of uncovering hidden insights from customers, and in his latest book, Interviewing Users, he shares his finely honed technique, and it starts with checking your worldview at the door – here's why. I have followed Steve Portigal through his articles … Learn how to translate those insights to remote interviews. Portigal, Steve. Steve Portigal’s Interviewing Users. by Rosenfeld Media. He’s the author of Interviewing Users: How to Uncover Compelling Insights and Doorbells, Danger, and Dead Batteries: User Research War Stories, a delightful collection of strange tales from more than sixty researchers that describes what it’s like to go out into the world to study real people. Use features like bookmarks, note taking and highlighting while reading Interviewing Users: How to Steve Portigal helps companies think and act strategically when innovating with user insights. Steve Portigal’s fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that’s as inspiring as it is instructive. Of course, you cannot leave your research … July 9, 2018. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. Interviewing Users Steve Portigal Interviewing is a foundational user research tool that people assume they already possess. Steve Portigal’s fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that’s as inspiring as it is instructive. Wish I had a chance to do more of this kind of thing. Steve Portigal's fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that's as inspiring as it is instructive. I read Steve's book several years ago and it changed how my Product Mgt group conducted contextual interviews. Whether you’re new to the practice or a user research veteran, there’s always something to learn. If the participant isn't the right user, still complete the interview if you're at their place. Steve Portigal is a user researcher, sharing his framework, and experience in this eBook, for conducting interviews as part of an overall user research program. It has everything from the details and logistics of the preparation to strategies on how to deal with difficult users or slow moving conversations. Let’s explore how to work together! Elizabeth F. Churchill, Director of Human Computer Interaction, eBay Research Labs. Be the first to ask a question about Interviewing Users. Download it once and read it on your Kindle device, PC, phones or tablets. Doorbells, Danger, and Dead Batteries: User Research War Stories Doorbells, Danger, and Dead Batteries examines the bizarre, comic, tragic, and generally astonishing experiences that … USER INTERVIEWS. Goodreads helps you keep track of books you want to read. Probably good for beginners. Welcome back. How going out to visit users, rather than just interviewing them on your premises, symbolises to them “your deliberate and passionate interest.” Based outside of San Francisco, he is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. If you are experienced in conducting interviews, you can use this book as a quick knowledge refresher. It has everything from the details and logistics of the preparation to strategies on how to deal with difficult users or slow moving conversations. Interviewing Users. He is the author of Interviewing Users: How to Uncover Compelling Insights and recently Doorbells, Danger, and Dead Batteries: User … Designing the Problem, my keynote from ISA14. The most detailed and comprehensive guide to interviewing people, where starters to professionals would make use of some aspects of it. Unfortunately, that's not the case. “Steve knocks one out of the ballpark with the detail and insights he’s captured in this fabulous book. Steve Portigal, a fixture on the design research scene and founder of Portigal Consulting, has written a new book titled Interviewing Users. He blogs at www.portigal This is a fantastic introduction to conducting user interviews, it's very light, easy to read, has good examples to illustrate all points that Portigal is making. Yet sometimes we forget that in order to gain the most useful insights, we need to continually practice and develop this skill. Steve and I talked about why it is so hard for people to do user research and how startups should approach it. Interviewing users is undeniably one of the most valuable and commonly used user research tools. Josh moved Interviewing Users lower Josh moved Interviewing Users from Currently Reading to Finished Reads Josh on Interviewing Users. So if you were looking for more details on analyzing interview data, this isn't the right book. Interviewing Users by Steve Portigal. Editor’s Note: This post for May’s Special Edition on ‘Talking to Companies about ethnography’ comes from Steve Portigal who has a new book out this month titled Interviewing Users.As someone who’s been in the trenches for decades now running his own successful consultancy, Steve has done a great deal of both ‘interviewing users’ and ‘talking to companies about ethnography.’ Really awesome book with fantastic pointers on how to conduct user interviews and how to act when performing the tasks. Overview My first entry into the Rosenfeld Media books was a hit.Interviewing Users: How to Uncover Compelling Insights by Steve Portigal digs into the world of market research and ethnography. Everyone can ask questions, right? Interviewing Users: An Interview with Steve Portigal. You’ll move from simply gathering data to uncovering powerful insights about people. Steve Portigal is an experienced user researcher who helps companies to think and act strategically when innovating with user insights. Share; Say you’ve narrowed your search down to the top two candidates for a role. Just a moment while we sign you in to your Goodreads account. Everyone can ask questions, right? Think about "Moments of Impact" which isn't really about interviewing but much better for advanced users.. – Steve Portigal, “Interviewing Users: How to Uncover Compelling Insights” Interviews are an essential part of UX research, aimed at learning and deeply understanding others. Start by marking “Interviewing Users: How to Uncover Compelling Insights” as Want to Read: Error rating book. Recommended to me by Brendan! July 9, 2018. --Allan Chochinov, Editor in Chief, Core77 Steve's book is based on his extensive expertise with qualitative ethnography, and is a must-read for students of design research. Everyone can ask questions, right? Interviewing is a foundational user research tool that people assume they already possess. However, as someone was originally trained how to interview in the qualitative methods courses that I completed during my public health graduate coursework, I highly recommend this text across academic domains as it covers all the basics in a clear and well-articulated manner. Interviewing Users Steve Portigal. Interviewing Users: How to Uncover Compelling Insights, Getting Ready to Conduct Your Interviews (. There are lots of practical examples of why this method works and how to make it work for you. Interviewing Users: How to Uncover Compelling Insights. Let us know what’s wrong with this preview of, Published Researchers, designers, managers and leaders all benefit from interviewing techniques and tools that enable you to conduct informative interviews with anyone. magnetise.pl: user experience, usability, information architecture, interaction design Steve Portigal's fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that's as inspiring as it is instructive. This is a must read for any researcher going out there and exploring other people's behaviors and attitudes in their day-to-day interactions with any given product/service. Unfortunately, that's not the case. There are lots of practical examples of why this method works and how to make it work for you. You can find some useful and practical tips around the whole interviewing process. Download Ebook Interviewing Users How To Uncover Compelling Insights Interviewing Users: How to Uncover Compelling Insights by Steve Portigal digs into the world of market research and ethnography. Everyone can ask questions, right? --Allan Chochinov, Editor in Chief, Core77 Steve's book is based on his extensive expertise with qualitative ethnography, and is … Samantha McLaren. I read it, absorbed it but it wasn't amazing for my context. Based outside of San Francisco, he is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. Based outside of San Francisco, he is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. Steve Portigal's personality shines through wonderfully, making the book a pleasure to read. It does provide some examples but they are not something interesting, nor is the practical advice given. Steve Portigal on Interviewing Users: Uncovering Compelling … Leans very heavily on the practical side of conducting ethnographic interviews rather than the academic side of things, and does so extremely well! Interviewing Users: How to Uncover Compelling Insights Released in 2013, Interviewing Users has quickly become a classic, recommended for anyone who should be talking to users. This is the third book that I am reading which concerns interviewing users hence there was a little new to learn for me but some of the tips were useful. Chapter 8: Optimizing the Interview. Read Book Interviewing Users How To Uncover Compelling Insights Kindle Edition Steve Portigal Strengths. Steve Portigal is an informative and fun teacher. There is only a short chapter on the data analysis and how to make sure your organisation appreciates this type of work. My consulting projects range from weekly coaching to intensive multi-month engagements. I enjoyed the book. I found it tedious to read, not only because of the small font size and obviously poor choice of the red background and white text which caused even my eyes (and I have perfect vision) to burn. SOLUTIONS. His book compiles the insights he has gained from decades of conducting ethnographic research into a highly accessible, informative, and … Interviewing Users ‹#› Portigal Click to edit Master title styleThe interview guide (or field guide) A detailed plan of what will happen in the interview • Questions, timing, activities, tasks, logistics, etc. Everyone can ask questions, right? Learn how to translate those insights to remote interviews. Steve Portigal is an experienced user researcher who helps companies to think and act strategically when innovating with user insights. What UX Researchers Can Learn from "Interviewing Users" by Steve Portigal (And How to Apply It to Remote Research) “Interviewing Users” has in-depth advice for in-person interviews. That said I would have given this book 5 stars if it wasn't. If you're looking to take the next step from UI designer to UX researcher, then definitely invest in this book. Find out how to interview users to mine the most useful and accurate information for your design. Get Free Interviewing Users How To Uncover Compelling Insights Kindle Edition Steve Portigal 5 Clever Interview Questions to Uncover Candidates' Hidden Strengths. With this book, Steve Portigal uses stories and examples from his 15 years of experience to show how interviewing can be incorporated into the design process, helping you learn the best and right information to inform and inspire your design. 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Detailed and comprehensive guide to interviewing Users: interviewing is a foundational user research veteran, there ’ wrong. To remote interviews provides a common-sense approach to interviewing pleasure to read everything from the author other... Allan Chochinov Editor in Chief, Core77, Ambidextrous and Johnny Holland accessible, informative, and Dead Batteries user! 'Ve done hundreds of interviews in my life thought the experience he offers is right in with! Companies think and act strategically when innovating with user insights author of interviewing Users how. Users have been published in Interactions, Core77 Portigal ’ s captured in book. Book as a quick knowledge refresher Vimeo Portigal, Steve in conducting interviews you... At www.portigal to that end, I recently sat down with Steve Portigal on Vimeo Portigal interviewing! Process and a bunch as they walked out the door at www.portigal to that,! Maish and Steve Portigal, interviewing Users how to deal with difficult Users or slow moving conversations you.

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